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Referral Process

Process following a referral to the Victorian Forensic Paediatric Medical Service

Summary of the service delivery pathway
referral service delivery pathway

Referrals may be received from:

  • Child Protection
  • Victoria Police
  • Internal Departments, ED, paediatrics, mental health, counselling, social work
  • Other health services, MCHN, or GP’s
  • Parents, relatives
  • Child or young person
  • Other professionals

Triage and Intake

The initial response to a phone call to the service is to assess the level of urgency for the child or young person to determine the most appropriate immediate response; trained clinical staff, in consultation with others such as, Child Protection, Victoria Police and/or other clinical staff, will make this decision.

Access to triage is available 24 hours a day, 7 days per week. Out of business hours, this may be provided in collaboration with staff located within emergency departments, centres against sexual assault or counselling.

Assessment

When preliminary screening suggests that a child or young person may have been abused, the VFPMS will carry out a comprehensive forensic medical assessment. If the abuse is sexual then CASA counselling staff will be included at the time of the assessment. In other cases counselling or other mental health services may be included as part of referrals for other health needs. 

This is usually done at a VFPMS site, but outreach assessment is available for a child or young person under particular circumstances such as serious illness. Because outreach assessment involves significant additional time and costs it is used only where a child or adolescent is considered to be at significant risk and when it would not otherwise be possible to do the assessment.

At assessment, the child/adolescent is generally registered as a public health service client. This involves explaining the privacy implications and the safeguards that protect patient privacy, together with collection of basic demographic information on a registration form to establish a confidential record in the health service and on the VFPMS database.

Assessment may include a physical examination and talking to the child or young person as well as parents or carer to:

  • identify symptoms and signs of sexual, physical or emotional abuse or neglect;
  • assess the child’s developmental status and its relevance to the presenting problems;
  • determine appropriate referral pathway
  • collect evidence for court.

A full forensic paediatric assessment, diagnosis and initial treatment planning generally takes about 1.5 hours.

Some children may require further specialist assessment of their psychological and neuropsychological status; cognitive, speech and language function; developmental stage; educational attainment; and/or capacity in social relationships.

Family assessment may also be needed to understand the interaction between a child’s difficulties and those of their parents, and provide appropriate support and advice.

After assessment:

  • the child/young person and their family/carer may be given information and advice, and/or may be referred to other departments or organisation.

The Specialist Paediatric Forensic Medical Service Delivery Pathway

specialist PFMS service delivery pathway

see larger view of the flowchart (PDF 39KB)

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Principles underpinning the Integrated Response

  • In line with Victoria’s Child Youth and Family Act, the ‘best interests of the child’ are paramount and guide all decision-making.
  • Policy direction is informed by scientific principles related to levels of evidence. The VFPMS policies and practices are reviewed regularly to ensure monitoring of quality, and updating as necessary.
  • All investigations of suspected physical, sexual and emotional abuse and neglect of a child or young person involve a coordinated, multi-professional team comprising Health professionals, Child Protection professionals and Police. All members of the team respect professional roles and responsibilities and maintain high standards of practice, especially in relation to inter-agency communication. 
  • Within the Health sector, in all situations of suspected physical, sexual and emotional abuse and neglect of a child or young person a multidisciplinary response is considered ‘best practice’. The VFPMS and counselling services (such as Gatehouse Centre and SECASA) provide concurrent and coordinated responses at all times. A VFPMS and counselling professional are available for every client seen.
  • When there are No concerns for a child/young person’s safety, client choice will determine the involvement or non-involvement of aspects of the service response. (Clients and their guardians have the right to decline the involvement of either or both medical and/or counselling professionals)
  • Client need determines the nature and timing of the service response. For example, when the probability of child abuse is low, and the diagnosis of child abuse can be Excluded promptly by VFPMS evaluation, the child/young person’s need for a prompt diagnosis may occur without a concurrent counselling response. (For example, evaluation of suspected Mongolian Blue spots). When a child and their care-givers request counselling in relation to past child abuse, and the child is currently asymptomatic, a counselling response may be provided without a concurrent VFPMS response.
  • The VFPMS is integrated with all other paediatric health services. The VFPMS ensures that each child receives the right service, from the right professional, at the right time (regardless of location within the health sector).
  • Planning (and intervention) for each child’s future physical, developmental and psychological wellbeing is a core function of the VFPMS.
  • All members of the VFPMS participate in professional development, peer review, research, education and training, advocacy and participate in quality assurance activities.

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Definitions

Urgent medical need

  • Genital bleeding
  • Genital pain
  • Other significant physical symptoms that might be related to abuse (this requires sufficient knowledge and skills to make an evaluation of a child’s health and/or injuries)

Alternative medical service

This will be determined by the child’s specific medical needs (knowledge of the broad range of health services within the community and within the Acute Health sector is required in order to determine the most appropriate service.

Child and Family Services

Support services that assist families to identify and reduce personal and social stresses that can lead to family breakdown and/or child abuse. They include in-home family support, counselling, parenting support.